Shipping and Payment
All originals are framed in a bespoke frame, behind crystal non-reflective glass, ready to hang. One or two originals are unframed.
If you would like to purchase an original artwork, it will need to be quoted for, as the price needs to include shipping costs to your location,
Delivery will be by tracked courier and charged at cost. Shipping is fully insured, totally reliable and delivery within 1/2 weeks.
Personal delivery is free within the London area or if collected by you.
Payment is made by direct bank transfer to my bank account or via PayPal.
Contact me for a quote if you would like to purchase an artwork or have a query.
Returns and refunds (NB none as yet!)
I offer a refund or exchange within 28 days of purchase.
To be eligible for a refund, your item must be in the original packaging and in the same condition that you received it.
To complete your return, please contact joshaigh@yahoo.co.uk in the first instance.
I will send you an email once your return is received and inspected.
If approved, your refund will be processed and a credit will be applied to your credit card or original method of payment within 14 days.
Unless damaged, you will be responsible for paying for your own shipping costs for returning your item.
If you are shipping an item to be returned, I recommend using a trackable shipping service and purchasing shipping insurance.
Privacy
Personal information and consent
When you purchase something from my store, as part of the buying and selling process, I collect your name, address and email address.
We may disclose your personal information if we are required by law.
Payment and security
My store is hosted by Squarespace which provides me with the online e-commerce platform to sell products to you.
Your data are stored through Squarespace’s data storage, databases and the general application. Your data are stored on a secure server behind a firewall.
Links in my store may direct you away from my website; I am not responsible for the privacy practices of other sites and encourage you to read their privacy statements.